Privacy Policy

This Privacy Policy describes how Dhlure Store(referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our store.

1. Contact Information

For the purpose of UK data protection laws, the data controller is:

  1. Company Name: Dhlure 
  2. Company Registration Number: 16892278
  3. Registered Address: 34 Church Lane, Sawston, Cambridge, England, CB22 3JR, UK
  4. Email: rotilabintas@gmail.com
  5. Phone: +447873373440
  6. Business Hours: Mon - Fri, 9:00 - 17:00 (GMT)

2. Personal Information We Collect

When you visit the Site, we collect certain information about your device and your interaction with the Site. This includes:

  1. Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  2. Device Information: Version of web browser, IP address, time zone, and how you interact with the site. This is collected automatically via cookies.

3. How We Use Your Information

We use your personal information to provide our services to you, which includes:

  1. Processing payments and shipping your orders.
  2. Communicating with you regarding order status or inquiries.
  3. Screening orders for potential risk or fraud.
  4. Providing you with information or advertising relating to our products (only if you have opted in).

4. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services, including:

  1. Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  2. Compliance with Law: We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

5. Your Rights (UK GDPR)

If you are a resident of the UK or EEA, you have the right to:

  1. Access the personal information we hold about you.
  2. Correct or update your information.
  3. Delete your personal information ("Right to be Forgotten").
  4. Object to the processing of your data. If you would like to exercise these rights, please contact us at rotilabintas@gmail.com.

6. Cookies

We use cookies to improve your browsing experience. You can control and manage cookies through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience.

7. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

8. Security

We take the security of your data seriously and use industry-standard encryption (SSL) to protect sensitive information transmitted during checkout.

9. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.